Terms & Conditions

PRIYOSHEE POLICY

Terms & Conditions

Please review these terms before using our website or placing an order with PriyoShee.

Acceptance of Terms

By accessing PriyoShee’s website, browsing products, or placing an order, customers agree to these Terms & Conditions and related policies.

Product Information & Availability

PriyoShee aims to display product details, colours, sizes, and availability as accurately as possible. Actual colour may differ slightly due to device screen settings, lighting, or photography. Product availability may change without notice.

Please review product size, colour, and detail information carefully before confirming an order.

Pricing & Payments

Product prices and offers may be updated when necessary. The applicable price is the price confirmed for the customer’s approved order. PriyoShee may correct accidental pricing or information errors before order confirmation.

Orders & Confirmation

Customers must provide accurate name, phone number, delivery address, and selected product details. PriyoShee may contact customers to verify an order, and may cancel or adjust an order if a product is unavailable, incorrect information was provided, or verification cannot be completed.

Delivery Information

Delivery timing can depend on product availability, delivery location, courier operations, weather, and other practical conditions. Estimated delivery details displayed on the website or communicated during order confirmation are estimates and may vary.

Dhaka: usually 1-2 days Outside Dhaka: usually 2-3 days

Exchange, Replacement & Refund

PriyoShee reviews exchange, replacement, and refund requests according to the issue, product condition, and supporting evidence shared by the customer.

Important exchange rule
  • Wrong, damaged, defective, or missing item claims must be reported within 24 hours of receiving the parcel.
  • Clear photo or video evidence is required.
  • An unboxing video is strongly recommended.
  • PriyoShee will arrange exchange/replacement first whenever approved.
  • A refund may only be considered if an approved replacement is unavailable.
  • PriyoShee will bear replacement delivery cost when the issue is caused by PriyoShee’s mistake, damage, defect, or wrong item sent.
View Return & Exchange Policy

Hygiene Product Restrictions

Innerwear, panties, bodysuits, and other hygiene-sensitive products are not eligible for change-of-mind returns/exchanges or customer-selected wrong-size returns/exchanges.

Products that are used, worn, washed, opened, altered, or missing their original tag/packaging are not eligible for exchange or refund.

Customer Responsibilities

Customers are responsible for reviewing their selected size, colour, product details, delivery address, and contact information before confirming an order.

Website Use & Intellectual Property

All PriyoShee content, product imagery, branding, logo, website copy, and design materials are protected and may not be copied, reused, reproduced, or distributed without written permission.

Privacy

Customer information is handled according to PriyoShee’s Privacy Policy.

Policy Updates

PriyoShee may update these Terms & Conditions when needed. The current version displayed on this page will apply to website use and future orders.

PRIYOSHEE SUPPORT

Need help before placing an order?

Our support team is here to help you shop with confidence.

Contact Support View Return & Exchange Policy